Delaware Defensive Driving, Inc.

1. Which course do I take -- Basic/Refresher?
2. How much do the online courses cost?
3. How do I pay for the online courses?
4. How long do the online courses take to complete?
5. What happens if I am unable to pass the chapter test questions?
6. When do I receive my completion certificate?
7. How do I receive my insurance reduction?
8. How do I receive my Delaware DMV 3 point credit?
9. Will I be required to remain online continuously until I complete my course?
10. What hours of the day are the online courses available?

1. Which course do I take -- Basic/Refresher? If you are taking an insurance reduction course for the first time you will be required to take the 6 hour Basic course. You will receive a 10% discount for 3 years on your Liability and Personal Injury Protection portion of your auto insurance plus a 3 point driving record DMV credit. Take a 3 hour Refresher course 3 years after taking the basic course and/or a previous refresher course and receive a 15% discount for three years plus a renewal of the 3 point driving record DMV credit. If it has been more than 3 years since your previous course but less than 5 years, you are still eligible for the Refresher course.

2. How much do the online courses cost? Click here for course prices.

3. How do I pay for my online course? After ordering your course, you will be taken to a secure page for payment. You will be asked to enter the following information about yourself: your country, zip or postal code, name and e-mail address. Lastly you will be asked for some billing information: your card number, expiration date and validation code. After you do this, press the button at the bottom of the page (to purchase). A confirmation response and receipt will be issued to you via email.

4. How long do the online courses take to complete? The Delaware Department of Insurance Regulation 607 requires the Basic course material to be approximately 6 hours in length and the Refresher course material to be approximately 3 hours in length. However, online courses have the advantage over classroom courses by allowing the course takers to complete the course material at their own pace. Save and sign off options are available following the successful completion of each individual chapter. The average time to complete each course chapter is approximately 20 minutes.

5. What happens if I am unable to pass the chapter test questions? You will be given an opportunity to review the material and retake the chapter test questions until you pass.

6. When do I receive my completion certificate? You will be able to print your online course completion certificate from your computer when you complete the course requirements.

7. How do I receive my insurance reduction? Make a copy of your certificate of completion and give the copy to your insurance agent/company. The discount will then be applied for 3 years. Save your original copy for future reference.

8. How do I receive my Delaware DMV 3 point credit? Delaware Defensive Driving will apply the 3 point credit to your Delaware DMV driving record within 2 weeks following your course completion date. If you live in Delaware but your driver's license is from a state other than Delaware, your can still receive the insurance discount but you will not receive the 3 point credit.

9. Will I be required to remain online continuously until I complete my course? NO! Save and sign off options are available following the successful completion of each individual chapter. The average time to complete each course chapter is approximately 20 minutes.

10. What hours of the day are the online courses available? 24/7 and 365 days a year!